Claim Shriram Car Insurance: Shriram General Insurance offers comprehensive motor insurance plans to protect cars from losses.
When your insured car meets with an accident, damage, or theft, you need to file a claim request to get policy benefits. This article provides step-by-step details about the car insurance claims process for Shriram General Insurance.
Documents Needed for Claims
To make the claims process quicker, keep these essential documents ready before you initiate car insurance claim with Shriram General:
- Copy of your policy document
- Premium payment receipts
- Car purchase invoice and RC copy
- Estimate of repair costs from network garages
- FIR, chargesheet copy in case of theft or third-party damage
- Photographs showing clear car damages
- Bills and payment receipts after repair completion
- RTO transfer certificate etc. if ownership transfer done after buying the policy
Having these documents handy helps faster processing and claim approval by Shriram General.
Read:- 3 Simple Steps To Claim Car Insurance After An Accident
How to Intimate Claim Shriram Car Insurance
Follow below process to intimate Shriram General about the car insurance claim:
Step 1: Call Claim Intimation Helpline
- Contact Shriram General Insurance claim support on 1800-103-7723
- Select car insurance claim intimation from the IVR options
- Provide necessary claim details, location, car damage etc. to executive
- Get the claim reference number for future use
Alternately, talk directly to your agent or branch office from where the Shriram General car policy was bought.
Step 2: Online Claim Registration
Instead of calling, register car insurance claim directly on Shriram’s website:
- Go to www.shriramgi.com and visit ‘File a Claim’ section
- Select ‘Motor Claim Intimation’ option
- Fill details in the online claim form
On successful submission, system generates claim reference number.
Step 3: Email Claim Intimation
If unable to call or access website, send below email for intimating Shriram General about the claim:
Subject: Car Insurance Claim Intimation
Provide full claim details in email body along with supporting documents.
Surveyor Inspection
Post intimation, Shriram General arranges independent surveyor inspection within 48 hours (for metro cities). Surveyor will:
- Physically examine your car’s damage
- Discuss claim details with you
- Click images of the damaged vehicle
- Submit final recommendations to Shriram for further action
You may need to submit additional papers if surveyor demands. Shriram tries completing survey within 30 days of claim registration.
Claim Approval and Settlement
Once survey is done, Shriram General will approve genuine claims basis surveyor recommendation.
For cashless service, Shriram GI directly pays network garages. In reimbursement claims, you pay repairer first and then submit bills to Shriram General for claim settlement.
Shriram clears car insurance claims within 7 working days of receiving complete documents. Overall claim settlement record is also good at 89%.
Tracking Claim Status
You can check status by calling helpline or through Shriram website:
- Go to ‘Status of Claim’ section
- Select Motor Insurance Claim
- Input policy details to check status
Follow up if claim is pending beyond 15 days for timely settlement.
Choosing the Right Network Garage
Shriram GI has over 4000+ network garages across India for quality repairs. Use tips below to pick the right one:
- Check online directory for list of authorized network garages in your city.
- Go through reviews and feedback before shortlisting repairer.
- Compare quality of work, spare parts, infrastructure etc. before deciding on a workshop.
- Ask colleagues, friends and family for good network garage recommendations based on their claim experiences.
- Personally visit the shortlisted garages and inspect their repair standards.
Selecting the right network garage can majorly benefit the overall claim experience.
Why Opt for Network Garages?
Shriram General’s Authorized Network Garages offer multiple advantages like:
- Direct settlement of repair bills by Shriram
- Use of genuine and tested spare parts
- Higher transparency and professionalism
- Lesser paperwork and seamless approvals
- Better service quality
- Cost benefits and discounts
Using network garages makes overall claim hassle-free.
Customer Reviews of Shriram Car Insurance Claims
Here are few customer testimonials regarding Shriram General’s car insurance claims:
- “I had a very smooth experience getting my car repaired at their network garage. Cashless settlement was done promptly.” – Sanjay V, Mumbai
- “The claim assistance helpline guided well for claim registration and follow-ups. Received declared IDV on total loss.” – Amit S, Delhi
- “Shriram appointed surveyor immediately however claim approval was slightly delayed. Overall good service.” – Leela M, Bangalore
Few areas highlighted for improvement:
- “Network garage repair quality can be standardized by Shriram for uniform experience” – Shekhar R, Kolkata
- “Claim surveyor took more than week for assessment. Company can reduce inspection timeline” – Ramesh G, Chennai
But overall customers are happy with Shriram General’s car insurance claim servicing standards backed by wide network garages.
Why Choose Shriram Car Insurance Plans?
Here are the top reasons to purchase car insurance policy from Shriram General:
1. Enhanced Policy Benefits
Shriram GI offers feature-rich car insurance with covers like:
- Hydrostatic lock resolution
- Loss of personal belongings
- Daily conveyance benefit
- Medical expenses
- Roadside assistance
- Engine safeguard for old cars etc.
We get the flexibility to modify plans as needed.
2. 4000+ Network Garages
Shriram General has partnership with over 4000 quality workshops in India for cashless claims. This makes car repair fast and transparent after accidents.
3. Tech-Enabled Services
Their website and Shriram General Insurance app offers DIY policy purchase, online renewals, claims tracking and other paperless services. This brings convenience.
4. Reliable Claim Handling
With decent claim settlement record of nearly 90%, Shriram General processes claims faster through authorized garages.
5. Customer-Centric Approach
The company follows customer-first approach right from policy purchase till claims by enabling easy processes.
So feature-rich plans, vast network and simple processes makes Shriram General a trusted choice for car insurance needs.
Conclusion
Shriram General car insurance policies come with enhanced covers while their wide network garages facilitate transparent repairs. By intimating claims through call, email or website, inspection and approval process gets quicker. Shriram also has a history of good claim settlement records due to reliable processes. Thus, those seeking a seamless and assisted car insurance claims experience can consider Shriram General Insurance plans for their vehicles.